Welcome to our FAQ page, where we provide detailed answers to your most pressing questions about our financial offerings. Whether you’re just starting out or you have years of experience in investing, our mission is to guide you in protecting and growing your wealth. Check out the sections below to learn more about our investment plans, account services, fee structures, and other relevant topics. Should you need more information, don't hesitate to reach out to us directly.
Where can I view the precise trading hours of each asset?
A detailed list of all our available assets, their description, expiry times, symbol and trading hours is presented through the platform. At the Asset Index and Expiry Rates pages whose links can be found at the bottom of the homepage.
Do you allow VPN/tor connections?
Yes, however for best performance of the Royal Investment Group web interface and API we recommend using a reliable and fast connection.
Should I install software?
No, Royal Investment Group is a web-based trading platform, meaning you can login to your account and trade on any device that has an internet connection.
Are payouts taxable?
Royal Investment Group traders are responsible for their taxation liabilities, if any, at their place of residence. See our general terms for more details.
What currency can I use for trading?
You can open an account in BTC, ETH or LTC. Please note that you cannot change your currency selection after registration.
How secure is trading with you?
We take all possible measures to ensure your utmost security. We use the internationally accepted security system SSL (Secure Sockets Layer) that encrypts all credit card payments over the web. This system is automatic, and you will receive instant notification if your browser does not support it.
Do I have to deposit money for registration?
No. A deposit is not required and no credit/debit card details are required in order to register for this site. However, you will have to deposit money to start trading.